Terms & Conditions

 

PRICES
Prices shown are for 7 days calculated from the time you collect the car to the same time on the seventh day.
3 DAY PRICES ARE HALF 7 DAY
More than 3 days and less than 7 Pro rata with the 3 day price
More than 7 days .Pro rata with the 7 day price

Minimum period charged is 3 days. We may still be the cheapest hire available.

Rentals which extend across two months are charged at the  appropriate price for the days in each month. They are not charged at the rate for the cheapest or most expensive month for the whole of the hire.

Prices include : Unlimited mileage in Portugal, Comprehensive collision insurance, VAT, and if requested an additional driver and baby seats.
There are no hidden costs  for necessary "extras".

Charges and deposit are paid on commencement of hire. You do not need to send card details over the internet.

Driving to Spain requires a green card and bail bond issued by our insurers. The cost is 50 euros (30.80) valid for the length of your hire, please request in advance.

PRICES ARE EUROS. POUNDS SHOWN FOR GUIDANCE  AT 1.62 EURO / 1

ACCIDENTS & CLAIMS
If you have an accident, theft or any other situation which will result in an insurance claim it is your responsibility to get an police report number. You need to call the police who will issue you a report number which must be delivered to Auto Rent. Without this the insurance will not pay. This is a simple procedure but if you have any problems you are welcome to call the company who will happily assist. If there is loss to the car and you do not obtain a police report you will remain liable for the damage. The car documents include full contact numbers for the company.

DEPOSIT
We do not charge a reservation deposit so you do not need to send your card details over the net.
The rental deposit can be made under a blank slip of your credit card. It will be returned to you in the end of the rental.

EXCESS
The insurance policy has an excess clause. See price table for applicable excess band.
You may waiver the excess clause on optional payment of an additional premium or secure it by deposit of card details.
A, B, C, C1, J1          400 euro
E, F, I2, J2, G, G1     500 euro
H, H1, L1, I3, M       1000 euro
Excess waiver  extension costs 52.5 or 32.20per week (7.50 / 4.60 per day )
Waiver does not include tyres, glass or locks or damage caused by speeding. Under Portuguese law insurance is void when drink driving

COLLECTING YOUR CAR
At Faro airport you will be met at Arrivals, in front of the post office. And your car will be waiting on our car park outside the arrivals hall. ( Park 4 Row G) You are not taken by bus to a garage. Our reps will complete your contract at the airport and show you to your car.

Cars may be delivered to your hotel at no extra charge. Delivery times will be as close as possible to requested subject to availability of staff. You will be given a freephone number to finalise your delivery details with our head office.

RETURNING YOUR CAR
At Faro airport you should return your car to the car park and then check it in with the rep. Please allow adequate time. You are responsible for the car till it is checked in.

Hotel deliveries , the collection details will be arranged with the rep when the car is delivered to you.

CAR TYPES
We invariably have the car that you request but due to damage and late returns we may occasionally have to offer you an alternative, similar or better car than the one you have requested. These circumstances are outside of our control and we would ask for your patience. We have never left a client stuck without a car.

The cars shown are the ones available at our internet prices.  We may be able to arrange other cars from companies within the group. They are likely to be more expensive but we are happy to give you a price for your special requirements.

CAR AGE
Our undertaking is to provide a clean and serviceable car. Cars are retired from our fleet on the basis of condition and not age. Whilst the majority of our cars are less than 3 years old we are unable to give any guarantee as to the ago of car which will be supplied to any one hire

AGE
Sorry but we cannot hire to drivers under 25

BABY SEATS
We have conventional forward facing baby seats intended for children to approximately 3 years old and booster seats for children to approximately 5 years. If you have a particular requirement for your child we recommend that for peace of mind you bring your own child seat.

THE COMPANY
Your hire is with Autorent of Praia da Rocha. Full contact details will be given on your contract on commencement of hire. There is a freephone number to contact the office whilst in Portugal. The reception staff speak English.

We are committed to giving you a service which you will be pleased to use again and recommend. If you are not happy with any aspect of the service you receive please say so at the time. Please contact us ,if possible whilst you are still in Portugal.


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